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JABONG REWARDS

As a part of revamping customer experience at Jabong, we have decided to discontinue with loyalty program program with effect from 24th July, 2015. A new feature that promises enhanced value for every purchase is in the pipeline.

In the meanwhile, you may no longer be able to earn points but you can redeem your existing points for lucrative vouchers that offer great discounts on some of the best brands on Jabong.com.

Please use all your points before 31st Oct, 2015, after which they shall be forfeited.

Check your Reward points here.

FAQS

  1. How do I access my reward points?

    To access your Reward points, go to My account > Jabong Rewards > Reward Catalog
    You will need to verify your phone number before you can redeem/access the points. To verify your phone number, go to My account > Personal Details > Verify number

    Please Note:

    • Reward points are non-transferrable i.e. they cannot be transferred from one account to another
    • Reward points cannot be converted into Cash, Payback, Gift card or any other category points.
    • You can access your waiting points once they are conv0065rted into reward points.

  2. What is the Rewards catalog?

    The Rewards Catalog is an assortment of gift vouchers where you can redeem your earned points.

  3. I got a voucher from the Catalog that I do not like; can I return/exchange it?

    Points redeemed on the Rewards Catalog cannot be returned, exchanged or cancelled.

  4. How would I get a voucher that I buy from the Rewards Catalog?

    If you have redeemed your points to get Jabong credits, the credits will reflect in your ‘My Account’ within 30 minutes. You will also receive a confirmation email on successful redemption. If you have redeemed points on a gift voucher, it will be delivered to you over email within 24 hours.
    You may contact us if you do not receive your code within 24 hours of redemption.